Purpose of the Role
To be the first point of contact for tenants, and to be responsible for day to day running of the front of the house and the rest of the development. Working closely with the team and to co-ordinate various tasks. To deliver first class customer service to tenants and all visitors. To support Building manager on administrative tasks as well as general property and facilities management, and H & S compliance.
1. To assist in the day to day runnings of the building, reception desk and managing resident expectations
2. Greeting and welcoming tenants and their visitors
3. Receiving and organising post into relevant post trays
4. Assisting building manager in administrative duties
5. Maintaining a well presented reception area
6. First point of contact for commercial tenants, then to be raised with Building Manager
7. Maintaining high security standards at entry and exit points, ensuring all visitors/contractors are accounted for.
8. Ensuring communal areas and available units are well presented and appealing to prospective tenants at all time
9. Co-ordinating contractor access and defect repairs, logging issues and following up until completed
10. Carrying out regular inspections of communal areas and units
11. Organising minor works for tenants and co-ordinate it with MO
12. Completing check in and check out reports;
13. Work alongside the BM to ensure H&S...