Join to apply for the Technical Content Analyst role at EY
The opportunity
With the rapid development of tax technology solutions, especially SaaS solutions, EY has established a new “Centre of Excellence” (CoE) to support these solutions throughout their lifecycle. The objectives are:
1. Operational management of Tax and Law SaaS solutions
2. Sales enablement and support to drive market success
Supported solutions include GVRT, GTES, MDR Web, EY GloBE Engine, and DPN. As part of the SaaS CoE, you will contribute to its success by managing operational processes and ensuring the smooth functioning of supported solutions.
Your key responsibilities
* Assess how local legislation impacts content configurations and manage content updates accordingly.
* Author process documentation for content updates.
* Support resolution of content-related support tickets.
* Coordinate with local tax and law specialists to keep content compliant and updated.
* Develop knowledge tools for internal and external use.
Skills and attributes for success
Excellent communication skills, experience in monitoring or maintaining global tax/law updates, and an interest or experience in SaaS technology are essential.
Minimum qualifications
* Experience in tax and/or legal research and regulatory updates.
* Strong analytical skills and problem resolution capabilities.
* Effective communication with technical and non-technical audiences.
* Experience working across jurisdictions and with diverse stakeholders.
Preferred qualifications
* Experience in professional services.
* Familiarity with Agile or similar methodologies.
* Proficiency in Excel, automation, BI tools.
* Experience with tax and law SaaS solutions.
What we offer
We provide future-focused skill development, a flexible environment, and an inclusive culture. Apply today to shape your future with confidence.
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