Overview
Join to apply for the Patient Engagement Lead role at Practice Plus Group. This role is based at HMP Huntercombe, a category C Prison located near Henley-On-Thames.
HMP Huntercombe offers a fast paced, unique rewarding environment to learn and develop, where no 2 days are the same. This is a fantastic opportunity to join our close knit team on site, ensuring that patients receive the best quality care, and the team are fully supported. You will be a key part of the healthcare journey – our healthcare wouldn’t run smoothly without a great team behind them. We are welcoming applications from those with lived experience of the justice system.
Hours
Monday - Friday, 37.5 hours per week, 0900 - 1730. This position is full time. Salary up to £27,852 per annum FTE – depending on experience.
How will we support you?
* Bespoke induction, including our Introducing Health in Justice training course
* Regional and national career development opportunities
* Our bespoke Learning Management System to address your learning needs
* Support from the wider team
Candidates are required to have a legal right to work in the UK. Due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
Responsibilities
* Be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients’ needs and priorities, involving patients (where possible) in project and training delivery.
* Act as a point of contact and respond to patient engagement enquiries from staff, external partners and patients. Oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.
* Ensure statutory and organisational requirements are met; conduct patient engagement activities across all sites with timely evaluations and feedback/recommendations communicated with patients, staff and external partners where necessary.
Qualifications and requirements
* Experience in hospital, community or prison environment is desirable.
* We welcome applications from those with lived experience of the justice system.
* Legal right to work in the UK; offers subject to vetting and security checks.
Benefits
* Discounts on shopping and leisure activities
* Support to grow in your role and continue professional development
* 24/7 employee assistance helpline and financial assistance when you need it
The Health in Justice team at Practice Plus Group makes a difference across over 53 prisons, young offender institutions and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of background.
Practice Plus Group’s purpose is to unlock your best work life and we stand by our core values:
* we treat patients and each other as we would like to be treated
* we act with integrity
* we strive to do things better together
We are looking for caring, compassionate but also driven professionals who can help us drive our vision for fair and inclusive healthcare access for all. We aim to provide outstanding patient experience by listening to and acting on patient feedback, ensuring care is personalised and informed by what matters to them. You will work closely with patients, healthcare and prison colleagues to keep the patient at the centre of service delivery.
Secure environments are challenging but rewarding; if you’re looking for a role to develop your healthcare skills in an environment that never stands still, this could be the right opportunity for you.
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