Store Manager - Richmond at Claire's
Store Manager Opportunity. Join the team. Drive Sales. Be the Most You! At Claire’s, we’re about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you.
Responsibilities
* Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and promoting self-expression; implement strategies and promotions to drive traffic and increase sales.
* Memorable Shopping Experiences: Create positive, inclusive customer interactions and help customers reflect their unique personality through Claire's pieces.
* Piercing Excellence: Participate in comprehensive training to become a trusted guide for customers, conduct piercings, educate on aftercare, maintain a sterile environment, and address questions and concerns throughout the process.
* Store Operations: Oversee operations with efficiency and flair, including inventory management, cash handling, visual merchandising, and coordinating promotional activities.
* Team Leadership: Recruit, train, manage, and develop the team; foster collaboration, motivation, and accountability to drive results.
* Brand Representation: Showcase Claire's products with enthusiasm, ensure well-merchandised stores reflecting latest trends, and maximize sales opportunities.
About You
* Sales-Driven Mindset: You thrive on meeting and exceeding sales targets and seek opportunities to maximize results.
* Customer-Centric Approach: You’re passionate about delivering exceptional service and memorable shopping experiences.
* Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
* Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
* Strong Communication & Selling Skills: You can engage customers, build relationships, and close sales.
* Ability to Work Independently: Self-motivated, organized, and capable of taking charge when needed.
Job Requirements
* Ability to conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
* Proficiency with POS systems to facilitate transactions and manage sales efficiently.
* High school diploma or equivalent and 1-2 years of retail management experience.
* Physical ability to stand during shifts and lift 11-35 kg (25-75 lbs); ability to bend, stoop, reach, and climb ladders or step stools as needed.
* Passion for helping customers express themselves and staying up to date with fashion trends.
* Strong verbal and written communication skills; ability to interact with customers, employees, and management.
* Strong math skills for inventory, sales analysis, and cash handling.
* Positive leadership attitude and willingness to learn; ability to work alone at times in some stores.
Perks and Benefits
* Full-Time employees are eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance).
* Generous employee discount on Claire's products.
* Opportunities for advancement and career development.
* Fun and inclusive work environment with supportive teammates.
Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed, the process will involve a face-to-face interview in one of our stores to discuss your passion for customer service, teamwork, and self-expression.
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Retail
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