Overview
We are thrilled to announce an exciting part-time opportunity to join our team as a Bookseller to work in our prestigious city centre Bookshop, where we showcase Cambridge University Press & Assessment titles, and sell a range of high-quality merchandise. As Bookseller, you\'ll work one weekend day per week, following a rota, with other ad hoc work during the week. Ideally, you will work a few weekdays per month, more at peak times such as the summer months and school holiday periods. Weekday work is not guaranteed, and candidates\' availability can be explored at interview. This is a customer facing role involving a high standard of customer service to a range of customers, including academics and tourists.
Responsibilities
* Serve customers at the till, giving excellent customer service and handling money accurately.
* Assist customers with a range of queries, including Cambridge University Press & Assessment titles, merchandise, and tourist information.
* Help customers find books across the shop, using an intranet-based computer search.
* Answer telephone and email enquiries professionally and accurately.
* Restock books and merchandise, checking books are priced, alphabetised, and in the correct sections and ensuring shelves are dust-free and tidy.
* Be available to work on one weekend day per week, as per an advance rota, by mixing Saturday (9.50am - 5.35pm) and Sunday (10.50am - 5.05pm), throughout the year.
Qualifications and attributes
* Confident and adaptable with a solid awareness of Cambridge University Press & Assessment products and a keen eye for detail.
* Excellent interpersonal and communication skills to build strong relationships and work effectively across teams.
* Comfortable multitasking in a fast-paced environment and willing to take on a variety of duties.
* High standards of literacy and strong attention to detail, delivering quality work.
* Tech-savvy with the ability to use tills, databases, Microsoft Teams, Outlook, and other digital tools to support your role efficiently.
About us
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill and/or salary requirements.
Why join us
Joining us is your opportunity to pursue potential. You\'ll belong to a collaborative team that\'s exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. We are committed to being a place where anyone can enjoy a successful career, where it\'s safe to speak up, and where we learn continuously to improve together. We welcome applicants from all candidates, regardless of demographic characteristics, cultural, or social class/background, and actively seek to employ people from a wide range of communities.
Benefits
In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
* Group personal pension scheme
* Discretionary annual bonus
* Life assurance up to 4 x annual salary
* Private medical and Permanent Health Insurance
* Green travel schemes
* 28 days annual leave plus bank holidays
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