Increase your chances of an interview by reading the following overview of this role before making an application.
Administrator
We are looking for an enthusiastic and highly motivated Administrator to work within our Lettings Department in Annesley .
As Administrator will be responsible for providing support to our Landlords, Tenants, branch network and Contractors. You will be instrumental in ensuring the accounts processes are accurate and delivered in a timely manner, as well as responding to general enquiries for our customers. You will also provide a support service to tenancy support service to branches, landlords and tenants.
What's in it for you as an Administrator:
Get full training and development
A good understanding of estate agency business
Fast paced, fun environment
Regular team meetings
Full company briefings
A career pathway
Key responsibilities of an Administrator:
Act as a central point of contact managing the effective resolution of queries from clients and staff
Assisting customers with general tenancy queries
Dealing promptly and courteously to communication with landlord, tenants, and internal partners
Providing a first-class service to maximise customer retention
Ensuring personal and team deadlines are met, service levels maintained and KPI’s achieved
Skills and Experience required to be successful as an Administrator:
Strong customer service skills and confident communicator
Good team player
Ability to stay calm under pressure
Excellent negotiation and influencing skills
Excellent planning and organisational skills
Good analytical ability
Benefits for an Administrator:
Aviva Digicare + workplace / Car leasing and cycle to work scheme
Colleague discount scheme / Perks at work / Gym discounts
Life assurance / Workplace pension scheme
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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