Logistics Operative
Basingstoke
On-site, Full Time
£25k - £27k depending on experience
About the Role:
We are currently recruiting a Logistics Operative to join our client’s team based near Basingstoke. This is a varied role combining logistics administration with hands-on handling of customer equipment and consignments, ensuring the efficient processing of orders and the safe movement of goods.
Logistics is essential in supporting our technical and laboratory operations. As a key point of contact, you will handle customer consignments efficiently, prepare equipment for dispatch, and ensure accurate booking and tracking of items within internal systems. The role involves both administrative duties and physical handling of boxes and equipment, supporting the smooth flow of goods through the business.
Key Responsibilities:
* Process all incoming customer consignments and equipment efficiently and accurately
* Receive, unpack, move and prepare customer equipment and boxes for dispatch or shipping
* Manage the Receipt of customer orders and the preparation of orders for dispatch shipping
* Safely handle and move equipment and packages within the logistics area
* Book customer equipment into SAP
* Liaise with external logistics partners and counterparts at a second location
* Oversee Customs processes and procedures
* Oversee Collection and delivery by own transport
* Liaise closely with internal departments
* Maintain accurate customer data within SAP/CRM systems
* Handle and resolve customer enquiries and complaints effectively where relevant
* Contribute to customer service improvements and continuous improvement initiatives
What We’re Looking For:
* Previous experience in logistics, order processing, administration or customer service
* Previous hands on experience as part of daily logistics activities
* Strong attention to detail with a high level of accuracy
* Confident communicator with a professional and customer-focused approach
* Experience using ERP/CRM systems (SAP experience highly advantageous)
* Ability to manage multiple priorities and meet deadlines
* Comfortable working collaboratively across departments
* Proficient in Microsoft Office
Benefits:
* Free onsite parking
* 37.5-hour working week
* Pension scheme, life insurance and income protection (subject to successful probation)
* 22 days holiday + 3 additional days at Christmas + bank holidays
Apply now to take the next step in your career with a company that values precision, professionalism, and people