Overview
Are you looking for your next step in Operational Management? If you have the ability to prioritise your workload and a can-do attitude, this is the role for you. An opportunity has arisen for a motivated individual to work as part of the Medical Division as Deputy General Manager (DGM). This role would suit an enthusiastic and forward thinking person looking for a challenge in a post that is both interesting and varied.
Responsibilities
* Act as a senior point of contact to Admin and Clerical staff and work closely with clinical and nursing leads to ensure a high standard of patient care in line with Trust policy and standard operating procedures.
* Lead a team, manage change and resolve complex problems; provide direct supervision to the Administrative Manager and oversee personal development planning and learning needs of staff within the administrative team.
* Collaborate with the General Manager to ensure the Trust's Access Policy is adhered to and that relevant Trust Key Performance Indicators (KPIs) are met.
* Apply knowledge of demand and capacity planning and use data to drive decision making.
* Manage any human resource issues and contribute to the staff development and welfare of the administrative team.
Qualifications and Skills
* Previous experience of leading a team, managing change and resolving complex problems.
* Resilient, organised, able to work well under pressure, and have exceptional communication skills.
* Knowledge of demand and capacity planning and the ability to use data to inform decisions.
About the Trust and Location
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye. We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust; they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire. We can offer a great work-life balance and have a fine tradition of helping staff achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time, all the time.
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