FM Conway is currently recruiting a Service Delivery Coordinator to work within our Water and Drainage Management division. As our Service Delivery Coordinator, you will organise the daily planning of scheduled and emergency drainage works such as CCTV surveys, high-pressure water jetting and confined space activities. This is a permanent, full-time position based from our depot in Rayleigh.
The duties of our Service Delivery Coordinator will include:
-Planning and scheduling workloads for all planned and reactive crews
-Dealing with reactive & emergency call outs
-Ensuring that all works are delivered in a timely and professional manner
-Creating the monthly payment application and updating with completed work
- Processing and inputting operatives wages for management approval
-Liaising with supervisors and work teams
What skills and experience do you need?
For this role, you will have excellent verbal and written communication with a strong customer focus and good attention to detail. You must have experience using Microsoft Office, and the ability to work as part of a team as well as on your own. Industry experience and knowledge of wastewater operations and confined space working is preferred but not essential.
What benefits will you receive?
As our Service Delivery Coordinator, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. Based from our Sevenoaks head office you will benefit from free parking, access to our free on-site gym and subsidised staff restaurant. We will also offer you a range of health and well-being benefits including 24-hour advice lines and support from our mental health first aiders.
A brief introduction to FM Conway and The Water and Drainage Division
FM Conway is a business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity, and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.
The Water and Drainage division offers a range of services include drainage surveys, maintenance, and rehabilitation across the whole highway’s networks. You will be working at the forefront of this and will benefit from one of the largest and most technically advanced transport fleets within the UK!
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