We are working with a Northamptonshire based company looking to recruit an experienced Customer Service Administrator for this busy and varied role. Working in this friendly, established business, you will report to the Financial Controller. The Role The primary function of this role is to provide first class administrator support to the network. Duties and responsibilities: * Logging and tracking network turnover and matching customer contracts to goods orders. * Approving orders, resolving queries, making amendments, and obtaining quotations suppliers. * Processing orders daily, in a timely fashion upon receipt of payment and sending purchase orders to suppliers. * Sending out estimated delivery dates to the network. * Sending out dispatch confirmations. * Credit control – maintaining communication with the network to process customer goods orders within 26 days of the sale date. * Reporting damaged and missing items and keep daily log. * Log receipt of completion certificates. * Dealing with customer complaints and general telephone queries. * Ordering flowers and gifts for network. * Sending out franchise agreements. * Organising and setting up conference facilities for our training days and meetings. * Any other reasonable duty that falls within your capabilities. This is a great opportunity for someone who welcomes a fast paced and exciting environment in an established business. The ideal can...