Job Description
3rd Line Support / project Engineer (MS - Azure, 365) - £40,000 - £55,000 – hybrid
* Do you want to join a business that genuinely values you and has outlined a clear path for progression?
* Do you want to get heavily involved with Microsoft based projects and high level BAU?
* Do you want to be an impressive 3rd line engineer that gets involved with the latest cutting-edge technology?
You’ll be working with an exceptional Managed Service Provider working alongside their support team as a final point of technical escalation. This role will involve BAU, projects, and there is so much room for progression. There is a direct roadmap from a career point of view & they’re a fantastic business, with exceptional leadership and somewhere that values their workers, offering that family feel culture.
Primary Responsibilities:
* Technologies: experience with Microsoft: Azure, 365, Windows, Intune, Entra ID
* Resolving Incidents: Resolve highly technical final-escalations problems
* Project: Run Microsoft based projects from start to finish
* Keep Systems Running Smoothly: Do regular updates, fix network problems, and apply patches.
* Help Users: Support staff with any problems using their hardware, software, or internet.
* Work with the Team: Support the wider 3rd line support team and help with bigger technical problems or projects.
* Documentation: Log issues, how they were fixed, and any system changes.
We are looking for an impressive 3rd Line Support engineer that wants to get involved with projects in a dynamic, fast paced, growing team.
3rd Line Support / project Engineer (Azure, 365) - £40,000 - £55,000 – hybrid