Your newpany
You will be joining Coventry City Council, supporting a busy and fast‑paced Housing team responsible for managing a range of enquiries linked to both public and private sector housing. The service plays a key role in supporting residents, landlords and internal teams in line with statutory housing duties, and is seeking experienced administrators with a background in social housing or lettings to help maintain high‑quality service delivery.
Your new role
As a Housing Administrator, you will provide essential administrative and organisational support to the Housing service. You will be responsible for managing two busy inboxes, responding to email enquiries, and liaising with landlords on a wide range of housing matters. Your work will involve supporting areas linked to Part 6 and Part 7 housing reviews, so experience within housing or lettings is essential.You will carry out data entry and document production across various systems, maintain accurate electronic and physical filing systems, and prepare reports, spreadsheets and other documentation as needed. You may also handle straightforward correspondence andplete minute taking when required. You will ensure team members are kept informed of updates to corporate systems, standards and processes.This is a hybrid role, with two days per week in the office at Friargate House and three days from home once training isplete.
What you'll need to succeed
To be successful, you must have experience within a housing or lettings environment, along with a strong understanding of Part 6 and Part 7 housing processes. You will need excellent organisational skills, strong writtenmunication abilities and confidence managing high‑volume inboxes. Accuracy, attention to detail and the ability to maintain up‑to‑date, reliable records are essential. You should be confident working with multiple systems, producing documents, and supporting colleagues in a busy team environment.
What you'll get in return
You will receive apetitive hourly rate of £ + holiday allowance, working full‑time on an initial two‑month contract with potential for extension. You’ll benefit from a supportive hybrid working pattern—two days in the office and three from home once training ispleted—as well as the opportunity to develop your experience within a respected local authority. This role offers valuable exposure to statutory housing functions and a chance to further your career in the housing sector.