Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial Estate
For the successful Customer Service Executive client is offering:
* £25,671.10 per annum
* Monday - Friday, 8:45 am -5:15 pm (Saturday Rota Approx 1 in 6 weeks once trained)
* Permanent role with a reputable company
* Training and development opportunities
* Free parking on-site
* Increase in pay after 2 years services
* £19.14 per hour when working Saturdays
The role – Customer Service Executive
* Handling incoming calls ensuring KPIs are met
* Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively
* To answer technical questions
* Inputting orders on the same day as they're received
* To provide support with order entry and returns
* Accurate data entry
What our client is looking for in a Customer Service Executive:
1. Must possess an excellent telephone manner - ESSENTIAL
2. Previous customer service experience working in an office environment - ESSENTIAL
3. Experience in dealing with customers
4. Basic c...