ACTIVITIES
PORTFOLIO DEVELOPMENT
* Actively develops the portfolio by signing new contracts and expanding business with both prospects and existing clients
* Identifies and pursues new business opportunities through prospecting, visits, and negotiations
* Participates in the search for new station locations or site expansions to support network growth
CUSTOMER RELATIONSHIP MANAGEMENT
* Maintains close contact with clients, delivering sales presentations, promoting additional products and services, and managing contract administration
* Ensures customer satisfaction and loyalty through regular communication across various channels (in-person, phone, digital)
* Implements upselling and customer reactivation campaigns to maximize revenue potential
SALES ANALYSIS AND PERFORMANCE MONITORING
* Analyzes sales data and market trends to inform strategic actions
* Tracks Key Performance Indicators (KPIs) using CRM tools (e.g. SALSA) and updates customer databases regularly
* Prepares reports for sales managers or management teams on market insights, sales progress, and customer potential
RISK AND FINANCIAL MANAGEMENT
* Monitors payment deadlines and manages outstanding invoices, guarantees, and debt recovery activities in collaboration with back-office or credit teams
* Optimizes pricing, discounts, and commission structures within delegated authority limits/
MARKET AND COMPETITIVE INTELLIGENCE
* Keeps abreast of market evolutions, competitor activities, and energy/mobility service trends
* Shares relevant information with head office and international subsidiaries to align strategies and best practices.
OPERATIONAL SUPPORT AND COMPLIANCE
* Ensures adherence to company procedures and safety standards, including conducting regular station inspections.
* Manages day-to-day relationships and operational coordination with stations or sites in the territory.
REQUIRED PROFILE
* Academic background with a University degree, senior experience in sales and management (3 to 5 years)
* Demonstrated expertise in sales, complemented by exceptional interpersonal abilities
* Outstanding business acumen and negotiation skills
* Proficient understanding of essential computer applications (Microsoft Suite, CRM, phone systems)
* Inquisitive mindset and a drive for overcoming challenges
* Strong sense of team cohesion and unity
* Capability to thrive in a demanding and ever-evolving work landscape
* Expertise in managing a diverse client portfolio