Join to apply for the Admin Officer - Manchester Tribunals role at HM Courts & Tribunals Service (HMCTS).
General Information
* Salary: £25,582
* Working Pattern: Full Time, Part Time, Part Time/Job Share
* Posting Approach: External
* Location: Manchester, Region North West
* Closing Date: 10-Dec-2025
* Post Type: Permanent
* Grade: AO
* Jobs Available: 11 (Reserve list 12 months)
* Job ID: 11989
Job Description
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. They support the administration of criminal, civil and family Courts and Tribunals in England and Wales.
Your role
Tribunals are specialist courts that hear a wide range of cases, such as tax, employment, immigration and asylum. You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the tribunal system or support other functions within HMCTS.
Your Skills and Experience
* Friendly and approachable manner
* Excellent attention to detail
* Good written and verbal communication skills
* Proactive and effective customer support by phone and email
* Organised, prioritises efficiently, multi‑tasking and adapts to various software packages
* Ability to work in a busy environment and help court users navigate the justice system
Statement of Suitability
A sift based on the statement of suitability may be held if a large number of applications are received. Please refer to the attached ‘Admin Officer Job Description.docx’ for detailed criteria.
Eligibility
* Not eligible for new Skilled Worker visas under current immigration rules.
* Applicants must have or be eligible to maintain the legal right to live and work in the UK.
Benefits
* Annual leave: 25 days (increases to 30 days after five years)
* Private pension scheme offered by the Civil Service
* Extensive training and development opportunities
* Family-friendly policies such as reduced hours or job sharing
* Paid parental leave (paternity, adoption, maternity)
Applications
All applications are considered in accordance with the Civil Service Commissions recruitment principles. For more information on applying as a candidate with a disability or long‑term condition, please view the provided resources.
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