Salary: £25,000 - 25,000 per year Requirements: Interest in technology and helping people. Good communication skills and a friendly approach. Willingness to learn and develop new skills. Responsibilities: Learn how to respond to customer queries via phone, email, or chat. Assist in diagnosing and resolving basic IT issues (hardware, software, connectivity). Help set up and configure devices for customers. Support the team in logging and tracking support requests. Learn to provide clear and friendly advice to customers. Assist with routine system checks and updates. Work with the IT team to escalate more complex issues. Stay informed about common IT problems and solutions. Technologies: Hardware Support More: We are an IT support company seeking an IT Support & Customer Service Apprentice to join our team. This is an excellent opportunity for someone beginning their career in IT, who enjoys helping others and solving problems. You will receive hands-on training, structured learning, and guidance from experienced professionals in a supportive environment. last updated 18 week of 2026