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Concierge

Slough
Worldwiders Recruitment
Concierge
Posted: 15h ago
Offer description

A unique opportunity has opened for a Danish speaking Virtual Travel & Lifestyle Concierge to join a dynamic international team serving high-net-worth clientele. This role offers the chance to curate exceptional travel and lifestyle experiences while working within a fast-paced, luxury-focused environment.


This position is ideal for service-driven professionals who thrive on delivering bespoke solutions and exceeding expectations. The role combines luxury travel expertise, relationship management, and problem-solving to create unforgettable experiences for discerning members worldwide.


About the company

Our client is a global luxury concierge service specializing in delivering personalized travel and lifestyle experiences to high-net-worth and ultra-high-net-worth members. Through a combination of advanced technology and highly trained lifestyle managers, they provide tailored services that simplify and enrich the lives of their international clientele.


What will you do?

* Curate bespoke travel itineraries and lifestyle experiences for high-net-worth clients.
* Manage a wide range of member requests related to luxury travel, dining, events, and cultural experiences.
* Build and maintain strong relationships with suppliers, partners, and service providers worldwide.
* Deliver exceptional customer service while managing multiple requests simultaneously.
* Handle inquiries through phone, email, and digital platforms in a professional and efficient manner.
* Identify opportunities to promote and sell premium lifestyle and travel services.
* Ensure every interaction reflects a high standard of service excellence and professionalism.


Requirements

* Professional-level language skills in Danish (CEFR C2), written and spoken.
* Minimum of 2 years’ experience in hospitality, luxury retail, concierge services, travel, leisure, customer service, or call center environments.
* Background in luxury travel, hotels and resorts, VIP concierge services, account management, or similar sectors is highly advantageous.
* Experience with GDS systems is desirable.
* Excellent verbal and interpersonal communication skills with the ability to interact with members, suppliers, and partners professionally.
* Strong organizational and administrative abilities with the capacity to manage multiple priorities and deadlines.
* Passion for travel, luxury lifestyle, gastronomy, events, and culture.
* Service-oriented mindset with flexibility and the ability to perform under pressure.
* Natural sales ability and experience promoting travel or lifestyle services.
* Strong computer literacy, including proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
* Ability to work full-time (40 hours per week) on rotating shifts, including some weekends.
* Based in the United Kingdom, Spain, South Africa or Norway with the ability to work in a hybrid or remote setup, including a secure home office and reliable internet connection.


What you’re offered

* Performance-based bonus structure.
* Hybrid working model combining remote work and office collaboration.
* Access to professional travel and lifestyle networks and industry expertise.
* Competitive paid time off, including a paid volunteering day each year.
* Paid sabbatical after every five years of service.
* Loyalty reward program recognizing long-term commitment.
* Opportunities to work remotely from different global locations.
* Access to exclusive travel and entertainment discounts.
* A diverse and inclusive international working environment.
* Clear career development opportunities within a fast-growing global organization.

This role offers the chance to turn a passion for luxury travel and exceptional service into a rewarding international career. Professionals who enjoy solving complex requests, creating memorable experiences, and working with a global clientele will thrive in this environment.


Worldwiders Global Recruitment

Worldwiders is a global B2B recruitment company specializing in executive search and specialist recruitment, connecting top talent with prestigious opportunities worldwide. With over 5,000 successful placements and 400+ partners across 40+ countries, they provide tailor-made recruitment solutions that drive both career growth and organizational success.

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