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Sales office manager

Sheffield
Independent Forgings and Alloys
Office manager
Posted: 19h ago
Offer description

Independent Forgings and Alloys have an exciting opportunity for a committed, driven and ambitious Sales Manager to join our journey to become the number one forging company in the world.

This individual will be at leading edge of driving our sales and commercial team to success as we look to significantly grow the company through next 3-5 years This growth is being supported by a robust CAPEX plan enhancing capabilities through optimisation and automation

Main duties of the role include:

* Achievement of set targets and KPI’s aligned to business strategy and objectives

* Manage the sales team allowing them to effectively generate business through the conversion of enquiries into order so achieving sales targets.

* Review the development of key accounts and customer partnerships to allow sales team to maintain focus on key customers

* Managing team to ensure that they are able to meet department objectives

* Maintaining a high level of customer service, customer liaison through online, telephone contact and customer visits when applicable

* Effective development and utilisation of CRM package/ERP System

* Organisation and completion of induction training, annual job chats, performance management, business skill matrix, return to work interviews, system administration

* Maintaining and reviewing the relevant sales quality procedures to ensure they met national and international customer specifications, meeting with internal and external auditors as required

* Maintaining departmental performance in line with Quality and Health and Safety procedures as required

* Liaison with other departments, e.g. production control and technical to maintain timely delivery to customer and decision on order priorities, if needed

Qualifications / Certifications

* Management and leadership capability ·

* Product knowledge of steels and other nickel based alloys and their capabilities

* Knowledge of the industry and its markets

* Good verbal and written communication skills ·

* Customer service awareness

* Good organisational and planning skills

About Independent ForgingsIndependent Forgings and Alloys (IFA) is one of Britain’s leading independent aerospace and industrial forgers. The unique feature about IFA is the combination of open and closed-die forging while also undertaking the whole production process from raw material to the finished product in one location. Operating from a (Apply online only)ft2 facility in Sheffield, we manufacture high-integrity, open-die and closed-die forged components in nickel alloy, titanium, stainless steel and carbon alloys for customers and tier-one suppliers within the aerospace, nuclear, power generation, marine as well as oil and gas sector.Why work for us?At IFA we pride ourselves on being a great place to work. As one of the UK’s leading forge manufacturing company we want to ensure that we attract, motivate and retain the best people who can deliver the best service to the company and our customers.We offer you:

* Holidays – you will have 33 days holiday, including bank holidays.

* Pension scheme – IFA wants to provide its employees a good foundation for the life after work and hence offers a 5% contribution.

* Bonus scheme – this is linked to team and company performance.

* Westfield cash plan – IFA provides level 1 health cash plan which comes along with numerous discounts and special offers, including gym discounts, online, high street and grocery retailers and many more.

* Wellhub – access to various fitness apps and gyms in the local area.

* Free work wear and PPE.

* Development – we offer genuine development opportunities to progress your career

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