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Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Account Handler within our friendly team based in Haverhill.
Overview
So, what does the role of a Senior Account Handler here involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service as relationship-building with our clients will be the key to your success.
In this role you will be working on a protected book of high-net-worth clients. As a Senior Account Handler you will provide support to colleagues along with the Team Leader and provide training to the team where required.
Responsibilities
* Support a designated client portfolio and act as the first point of contact for client queries.
* Build and maintain strong client relationships.
* Provide assistance to colleagues and the Team Leader; contribute to training where required.
* Handle a protected book of high-net-worth clients in collaboration with the team.
Qualifications
* You will need a minimum of 2 years experience working in the Insurance Industry
* Time management skills with the ability to work independently
* Experience of cross selling and upselling products
* Knowledge of motor and home insurance
* Ability to develop and maintain client relationships
* Be proactive, use your initiative and show entrepreneurial spirit
* Willingness to learn and be curious; opportunities to gain qualifications in the industry
* Work well with your team, have a positive outlook, be engaging, collaborative and resilient to change
Benefits
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress your career across the entire Ardonagh family
* Gain CII or ACII qualifications to boost knowledge and career prospects
* Pensions scheme for retirement
* 24-hour support for physical and mental wellbeing
* 1 day paid volunteering day
* Recognition through The Spotlight Awards
About the Company
Footman James is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees. We are an equal opportunities employer committed to a working environment that is free from discrimination, inclusive, and empowers our people to reach their full potential.
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We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
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