Overview
Reporting to the Technology Change Director, we are seeking a dynamic and experienced Head of Technology Delivery at Associate Director level to lead and scale our technology delivery team. This role is pivotal in driving high-performance delivery teams, advancing Scaled Agile delivery, and ensuring delivery excellence across all technology initiatives. You will oversee the end-to-end delivery lifecycle, governance, and continuous improvement of delivery performance. You will work within a highly skilled team and should bring exceptional communication skills, tenacity, enthusiasm, and consistent energy to provide regular visibility of technical delivery across all streams. With direct line management responsibility for an existing team of project managers, your leadership will drive performance and career growth, enabling better outcomes for Aztec. This is a period of significant growth, change, and investment across the group.
Responsibilities
* Involves people in the process of contributing or shaping change plans – creates a coherent working change vision which enables people to see clearly in their own minds where the change will take them.
* Manage and deliver high-impact, multi-jurisdictional, complex, transformational projects and technology workstreams in a fast-paced and virtual environment, from discovery through to delivery and successful transition and adoption in line with the agreed delivery framework.
* Own the delivery roadmap and ensure timely, high-quality execution of technology projects and programs.
* Define and implement best practices, frameworks, and standards for delivery management.
* Monitor and report on delivery KPIs, ensuring continuous improvement in velocity, quality, and customer satisfaction.
* Plan and manage resources to ensure projects are staffed with appropriate skills and experience, from in-house and vendor-supplied near-shore teams.
* Estimate and forecast cost to deliver outcomes, informing project, programme, and departmental budgets.
* Set out our Agile Strategy and Governance frameworks, embed Scaled Agile principles, and promote a mindset of flexibility, transparency, and iterative delivery.
* Drive agile maturity through coaching, training, and hands-on support.
* Set standards and principles, ensuring the use of Azure DevOps and other tools aligns.
* Collaborate with Product, Engineering, and Business stakeholders to ensure alignment and shared ownership of outcomes.
* Establish and maintain robust governance structures to ensure compliance, risk management, and stakeholder visibility.
* Lead regular delivery reviews, retrospectives, and performance assessments.
* Ensure alignment with enterprise architecture, security, and compliance standards, particularly those relevant to the finance industry.
* Stay up to date on the latest trends and best practices in project delivery and agile methodologies, seeking innovative ways to leverage technology, automation, and AI.
* Develop and present Business Cases to socialise benefits and secure funding.
Strategic Leadership
* The ability to simplify complexity and develop a clear delivery strategy.
* Drive the Big Picture forward to the ground level and translate vision into actionable delivery.
* Establish an operational strategy aligned to the Big Picture.
* Demonstrate empathy with clients and stakeholders, voice their needs and concerns, and counter complacency with external trend awareness.
* Garner support and challenge when appropriate to secure results.
People Leadership
* Build a shared vision around the Big Picture to foster commitment and investment of people.
* Inspire individuals and connect with people at all levels of the organisation.
* Lead, mentor, and grow cross-functional delivery teams, fostering collaboration, accountability, and continuous improvement.
* Build and maintain a high-performing team structure aligned with business goals and delivery needs; champion professional development and succession planning.
* Inspire and motivate teams to excel in delivery and innovation.
* Attract, recruit, and develop high-calibre people; create empowered teams with strong ethos and drive.
* Provide purpose and meaning by linking individual contributions to the Big Picture.
* Encourage ownership of results and proactive issue resolution, including client-related actions.
Qualifications
* 10+ years of proven experience in a senior technology delivery leadership role, ideally in a complex, fast-paced environment within the finance industry.
* 10+ years' experience managing teams with direct line management experience and a track record of driving performance and career development.
* 15+ years of demonstrable experience delivering complex projects and programs on time, within budget, and to required quality standards using Agile methodologies.
* Strong vendor management experience with global system integrators, system vendors, and other delivery partners.
* Excellent communication: clear and confident at all levels; adaptable in style and content to the audience.
* Strong background in Agile delivery methodologies (Scrum, SAFe, Kanban, etc.) and experience leading greenfield agile departments through the transition to Enterprise Scaled Agile.
* Deep understanding of delivery metrics, governance frameworks, and performance management.
* Experience with tools such as Jira, Confluence, Azure DevOps, or similar.
Personal Profile
* Commitment to getting things done, done well, and on time, with a practical can-do attitude.
* Strong attention to detail and ability to see the big picture, upholding high-quality standards.
* Calm under pressure, accountable for delivering outcomes, and pragmatic in action.
* Organised and disciplined, able to manage changing priorities and obstacles.
* Resilient in the face of changing priorities and tight timescales.
* Identifies problems, creates options and recommendations, and uses initiative to drive solutions while managing risk.
* Influencing and relationship-building; builds productive relationships with stakeholders and negotiates for realistic outcomes.
* Acts in the organisation's best interests and aligns with Aztec values.
* Values flexible work-life balance.
We will provide training, both in-house for relevant technical knowledge and professional qualifications to enhance your development. You will need to learn new systems quickly and work well with people, as close relationships with colleagues and clients are central to our work.
#J-18808-Ljbffr