Salary: £10,603.09 per annum Hours: 16 hours per week, Monday to Sunday Location: Swanley, Shopping centre, BR8 7TG Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you! As an Assistant Manager, you’ll have a background experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers. ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more. Key Responsibilities of the role include: • Collaborate with the Shop Manager to plan, set, and operate the shop within the annual retail operating budget Essential requirements: • Proven experience in managing, supporting and resourcing team objectives set from ellenor • Proven experience in managing and setting budgets • A good understanding of retail management and the challenges of working within the voluntary sector • Excellent customer service skills • Good organisation and planning skills with the ability to manage and prioritise workload How to apply: By application form either online, downloadable from our website or by submitting a CV and cover letter to HR@ellenor.org. CV’s without a cover letter will not be considered. Application Deadline: Friday 15th May 2026 Interviews will take place on Friday 22nd May 2026 ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .