Support Engineer - Mechanical Support
We are seeking a Support Engineer for a permanent full-time, office-based role.
Key Skills and Qualifications
* HNC/HND or equivalent in a mechanically biased engineering discipline
* Minimum 6 years of professional engineering experience
* Knowledge of industries such as Rail, Marine, Power Oil & Gas, Aviation
* Understanding of mechanical driveline and connecting products (advantageous but not essential)
* Knowledge of BS 8888 technical documentation
Core Responsibilities
* Provide hands-on engineering support including BoM checks, condition assessments, job pack creation, engineering changes, concessions, overhaul prep, fault investigation, warranty claims, problem solving, method statements, component overhaul instructions, test procedures, material analysis, report review, tooling design, etc.
* Manage warranty investigations, including customer and supplier interactions, report writing, failure analysis, and follow-up actions.
* Produce technical reports as per company/client standards.
* Create and manage engineering change requests and concessions.
* Support internal teams such as Sales, Projects, Production, Purchasing, Operations, Quality.
* Assist in signing off concessions and engineering changes.
* Develop method statements and test procedures.
* Perform additional functions as needed and support the Head of Engineering and Quality standards.
Skills & Personal Attributes
* Hands-on, adaptable, positive, proactive approach
* Fluent in technical and conversational English
* Commercial awareness and understanding of overhaul processes
* Knowledge of ISO 9001:2015 quality system
* Self-motivated learner
* Team player with excellent communication skills
* Strong numerical and analytical skills
* Enthusiasm for Mechanical Engineering
* Resilient and adaptable to changing priorities
* IT literate
Additional Benefits
* 5-day work week
* Annual bonus (pro-rata)
* Life assurance (3x salary)
* Pensions (3% EE, 6% ER)
* Salary/Bonus sacrifice options
* Private healthcare
* Cycle to work scheme
* Other benefits
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