Who We Are: SHP Legal Services (SHPLS) SHP Legal Services, established in 2024, is a forward-thinking subsidiary of LSS Strategic Partners, an Alvarez & Marsal Inc. (A&M Inc.) company. We specialise in supporting middle-market law firms by providing transformative operational, technological, and talent acquisition solutions. Our mission is to modernise the legal landscape, enabling firms to meet evolving client demands while focusing on what matters most—delivering exceptional legal services. SHPLS and A&M Inc. SHPLS is part of the A&M Inc. ecosystem, known globally for delivering cutting-edge consulting and operational transformation services. While SHPLS operates independently, we embody the “client first” ethos of A&M. Broadfield Partnership and Growth Broadfield, a global leader in middle-market legal services, benefits from SHPLS’s innovative solutions, including advanced technology and operational efficiencies. As Broadfield expands its global footprint, SHPLS plays a critical role in its growth strategy, ensuring operational resilience and compliance in a complex legal landscape. Our Culture At SHPLS, we pride ourselves on fostering a diverse, equitable, and inclusive work environment. We believe that diverse perspectives drive innovation and collaboration, ensuring our clients receive the best solutions. We are committed to providing an environment where everyone feels valued, respected, and empowered. Benefits Competitive salary Comprehensive health, dental, and vision insurance Opportunities for professional development and certifications Hybrid working environment Wellness programs and access to mental health resources The Role: Knowledge Manager The Knowledge Manager will be responsible for developing and implementing knowledge management strategies to enhance the firm's and our client’s ability to capture, share, and utilise knowledge effectively. This role involves creating a collaborative environment for knowledge sharing, managing knowledge resources, and ensuring that the firm's knowledge assets are accessible and useful to not only the firm but as well as our client’s. The Knowledge Manager must be a self-starter with an entrepreneurial mindset, comfortable building and executing a strategy with limited support. This role will lead a reimagining of our current knowledge management approach and will require someone who thrives in a hands-on, autonomous environment. Key Responsibilities Develop and Implement KM Strategies: Design and execute knowledge management strategies that align with the firm's goals and objectives. Knowledge Sharing: Foster a culture of knowledge sharing across the global firm by organising training sessions, workshops, and other initiatives. Resource Management : Oversee the management of knowledge resources, including databases, document management systems, and other KM tools. Collaboration: Work closely with various departments to identify knowledge needs and develop solutions to meet those needs. Content Management: Ensure that all knowledge content is up-to-date, accurate, and easily accessible. Performance Tracking: Monitor and evaluate the effectiveness of knowledge management initiatives and make improvements as necessary. Market Development Tracking: Regularly track new developments and resources in the information and legal research market and identify opportunities to enhance the current KM offering. Knowledge Support for Business Development: Provide tailored research, market insights, and other support to assist global stakeholders in their business development efforts. Stakeholder Engagement: Build strong relationships with key stakeholders to promote and support KM initiatives and tools. Required Qualifications, Skills, and Experience Qualifications: Bachelor’s degree in Law, or a related field. Skills: Strong understanding of knowledge management principles and practices. Excellent communication and interpersonal skills. Proficiency in KM tools and technologies, including AI tools. Ability to manage multiple projects and priorities. Strong analytical and problem-solving skills. Ability to work independently. Experience: Minimum of 5 years of experience in knowledge management, preferably within a law firm or legal environment. The Opportunity This is a unique chance to contribute to a growing organisation at the forefront of legal innovation. As a Knowledge Manager, you will gain invaluable experience working with global clients and play a pivotal role in designing and executing knowledge management strategies. If you are passionate about knowledge management, detail-oriented, and eager to grow in a supportive and innovative environment, we encourage you to apply for the Knowledge Manager role at SHPLS.