Writing correspondence to customers | ability to show empathy | Using Microsoft 365 | Your new company My client is a public sector body that acts as an independent regulator within the healthcare sector. Your new role You will be working with a busy, proactive team. You will be providing written correspondence to customers. Previous experience of this is essential. - Supporting the team with general administration - Updating files - Log incoming queries - Preparing letters/email correspondence - Investigating complaints What you'll need to succeed - Excellent communication skills, both written and verbal - Experience of Microsoft 365 - Ability to follow a process (and improve that process if applicable - Drafting correspondence - Dealing with sensitive information What you'll get in return - Hybrid 2 days per week on site in central Manchester - 3–6 Months - £13phr holiday pay What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4554496