It support technician apprentice

Contract: Full-Time

Work Type: On-site & Remote (Client Sites Included)

Travel: Required Full UK Driving Licence Essential

The Opportunity

Were looking for a motivated and self-driven IT Support Technician to join a growing technical team, providing both on-site and remote support to a diverse portfolio of clients, including schools and commercial organisations.

This role is ideal for someone who enjoys problem-solving, working independently, and delivering excellent customer service. Youll manage your own workload while collaborating with a wider team to ensure high-quality IT support across multiple environments.

The Role

As an IT Support Technician, youll be responsible for supporting users with day-to-day IT issues, maintaining systems, and ensuring smooth operation of hardware, software, and network infrastructure.

Youll work across a wide range of technologies, giving you the opportunity to build strong, well-rounded IT knowledge in both technical and customer-facing areas.

Key Responsibilities

1. Providing on-site and remote IT support to clients
2. Diagnosing and resolving hardware, software, and network issues
3. Supporting desktop environments, servers, and cloud systems
4. Managing user accounts, permissions, and system access