Job Summary
We reserve the right to close this vacancy early if we receive a large number of applications or a suitable candidate is found. It is therefore advisable for you to complete your application as early as possible and not wait until the closing date.
Successful applicants will be contacted within two weeks of the closing date regarding next steps.
The Hub Co-ordinator will provide dedicated administrative support for Delta PCN, ensuring smooth day-to-day operations at the PCN Hub.
The postholder will play a key role in managing and maintaining the Hub rota on EMIS, supporting Practice Managers across the five member practices, and carrying out associated administrative tasks.
This role is essential in ensuring efficient coordination, accurate record-keeping, and effective communication between the Hub and the practices.
The hours of work will be 15-20 hrs per week (5 days per week), permanent (subject to satisfactory probation).
Main duties of the job
* Maintain, organise, and update the PCN Hub rota using EMIS.
* Setting up new users and assigning smart card roles
* Liaise with Practice Managers across the five practices to coordinate staffing and scheduling requirements.
* Provide general administrative support to the PCN Hub, ensuring records and documentation are accurate and up to date.
* Assist with the smooth running of Hub operations by managing communication between practices and the Hub team.
* Monitor and resolve routine administrative queries in a timely and professional manner.
* Ensure compliance with confidentiality, data protection, and information governance standards at all times.
* Support the wider PCN administrative function as required.
* ACCURX management- creating templates and monitoring responses
* Reporting as required
About Us
Primary Care Networks (PCNs), supported by Dacorum Healthcare Providers Limited (DHPL), are developing new and exciting additional roles under the 2020 scheme, to support GPs and clinical teams at enhancing patient services in the local community.
There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix. The role will contribute to improving quality of patient care across the network of practices.
DHPL has been awarded the Herts Valleys Clinical Commissioning Group (HVCCG) Certificate of Achievement in recognition of exceptional contribution to the Primary Care workforce under the category of Supported Retention and Recruitment of Staff. As such, you will be joining an enthusiastic team of clinicians and administrators and will be well supported with on-going professional development (training support, CPD and peer support).
Person Specification
Essential
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
* Attend all relevant annual updates
* Inform the lead GP of any concerns regarding the role and any professional development needed
* Be aware of own professional boundaries and what to do when you have reached them
* A strong knowledge and experience of using EMIS is a requirement
* Excellent communication skills are also a requirement
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