Quality Assurance Assistant
Location: Boston
Salary: £28,000 - £33,000
Shift: Monday - Friday (8am - 5pm, 1 hour lunch)
The Quality Assurance Assistant will act as a key support function between the QA team, Technical team, Production and Customer-facing departments within a fast‑paced food manufacturing environment. This role spends roughly 40% of the time in the factory and 60% office based, supporting customer complaints, quality investigations, reporting, audits, technical administration and retailer compliance activities.
Non‑Negotiable Requirements
* Strong administrative and organisational skills
* Good IT skills and confidence using systems/data
* Strong communication skills across different departments
* Able to analyse information, trends and quality‑related data
* Comfortable working between factory and office environments
* Immediately available or short notice preferred
Essential Requirements
* Experience within food manufacturing, QA, technical, compliance, planning, customer service or administration environments
* Ability to investigate and respond to customer complaints and quality issues
* Strong attention to detail and record keeping ability
* Comfortable collecting, processing and reporting KPI/data information
* Able to liaise with Production, Technical and Customer‑facing teams
* Confident supporting audits, paperwork and compliance activities
* Methodical and organised approach to work
Benefits
* Office‑based role with occasional flexibility to work from home
* Full training and development provided
* Exposure to QA, Technical and Food Manufacturing processes
* Stable and supportive team environment
* Long‑term development opportunities within the business
* Bonus scheme and company benefits package
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