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• Deliver CDRP services to GB Retail clients and prospects to support Regional and Industry Practice Leaders, Account Teams, New Business Leads, Project Managers, etc. in the delivery of GB Retail's strategic and financial goals.
• Provide direct support in new business propositions, support on account defenses and delivery of Claims Defensibility & Regulatory projects in line with client expectations.
• When required, support Loss Management, Claims and Account Teams to provide civil claims management advice, guidance and support for GB Retail clients, with a view to adding value to the existing claims management programme.
• Identify, via analysis of available claims management data and client and Loss Management liaison, opportunities to promote relevant and appropriate Risk Management services to GB Retail clients and prospects, with particular focus on those services offered by the Claims Defensibility and Regulatory, Health and Safety and Stress and Mental Health Risk practices.
• Engage with clients to help them assess current arrangements around the defensibility of claims and regulatory action.
• Provide objective advice and direction on a wide range of risk issues.
• Supporting clients with the creation, amendment, and or / revision of documentation, policies and procedures as part of overall avoidance and defence strategies.
• Deliver training sessions relating to accident investigation and other related areas.
• Support the client's risk journey and assist in their strategic goals and objectives.
Work Arrangement & Travel Requirements
• This role offers a hybrid work model—you will split your time between working remotely (from home or our office) and working on-site at client locations.
• Overnight travel will be required from time to time for engagements at client sites. You should be comfortable staying away from home as necessary to meet project or client demands