Job Opportunity: Cross Class Insurance Claims Handler Location: Leeds / Manchester Salary: Competitive Benefits Type: Full-Time | Permanent About: Our Client is a dynamic and client-focused insurance brokerage committed to delivering tailored risk solutions across multiple sectors. With a reputation for excellence and a collaborative team culture, they pride themselves on providing exceptional service and expert guidance to their clients. The Role: We’re seeking a proactive and detail-oriented Cross Class Insurance Claims Handler to join our growing claims team. This role involves managing a diverse portfolio of claims across multiple insurance classes including property, liability, motor, and more. You’ll be the key point of contact for clients during the claims process, ensuring a smooth and efficient experience from notification to settlement. Key Responsibilities: • Handle claims across various insurance classes from first notification to final settlement • Liaise with insurers, loss adjusters, and other stakeholders to progress claims • Provide expert advice and support to clients throughout the claims journey • Maintain accurate records and documentation in line with regulatory standards • Identify potential issues and escalate complex claims when necessary • Deliver excellent customer service and uphold the company’s professional standards What We’re Looking For: • Proven experience in insurance claims handling, ideally across multiple classes • Strong communication and negotiation skills • Ability to manage multiple claims and prioritise effectively • Knowledge of FCA regulations and insurance industry practices • A team player with a client-first mindset • Cert CII qualification (or working towards) is desirable What We Offer: • Competitive salary and benefits package • Supportive and inclusive team environment • Opportunities for professional development and career progression • Flexible working arrangements • Access to industry training and resources