Norfolk & Norwich University Hospital
Permanent, Full Time (37.5 hours p/w – Mon-Fri 8:00 – 16:00)
£50,580 - £55,903 pa + £3,328 On-Call Allowance + £2,000 Authorised Person Allowance
Ready to impact a better future?
As the Engineering Manager in our Estates Maintenance Team at Norfolk & Norwich University Hospital, you'll make a direct impact by ensuring safe, reliable and efficient mechanical services that directly support patient care and clinical operational delivery, helping create a better everyday experience for patients, colleagues and the wider community.
As the Mechanical Engineering Manager, working with and alongside the Operations Manager, Electrical Engineering Manager and Building Engineering Manager you will be responsible for overseeing the delivery of the mechanical maintenance services throughout the site, across a wide range of plant and equipment to include but not limited to Ventilation Systems, Water Management (HWS & CWS Services), Medical Gas Systems, Decontamination, Pressure Systems, Boilers, MTHW System, Steam Raising Plant, Hydrotherapy Pool etc.
Leading a team of 37 staff to include Technical Engineering Officers, Supervisors, Technicians, Craftsperson's and Maintenance Assistants, overseeing the management of the day-to-day maintenance, small works and various lifecycle projects in line with all operating procedures and contractual Key Performance Indicators.
You'll play a key role in shaping a safe, well‑maintained environment that supports vital clinical services. Through your leadership, technical expertise and focus on service quality, you'll help ensure the hospital estate continues to perform at its best — today and for the future.
What You'll Do As An Engineering Manager
For this key leadership role, we are looking for a highly motivated, flexible, customer focussed, forward thinking and pro-active individual with strong people management skills alongside proven experience and knowledge of mechanical infrastructure, systems, plant and equipment to join our team where you will be entrusted to:
A recognised Engineering or Mechanical Apprenticeship, and relevant qualifications such as City and Guilds or BTEC.
Oversee the safe and efficient maintenance of mechanical systems, infrastructure, plant and equipment across the hospital estate in line with our contractual obligations.
Manage and maintain compliance to the appropriate legislation, standards and guidance.
Drive team/department performance and development, as well as individual development and performance.
Act as a key point of contact for all stakeholders (internal and external), building strong working relationships and supporting effective communication.
Manage and promote a zero tolerance Health & Safety culture.
Create and carry out document review of policies, procedures, method statements, risk assessments, scopes of work etc. as well as other estates related documentation.
Carry out Authorised Person duties in at least one discipline i.e. Water, Ventilation etc
Does this sound like you?
You'll be a great fit for this role if you have…
A recognised Engineering or Mechanical Apprenticeship, and relevant qualifications such as City and Guilds or BTEC.
Experience working within a similar environment, ideally in building or mechanical services.
Strong leadership skills with the ability to motivate and guide a diverse team.
Confidence interpreting standards, guidance and compliance requirements within mechanical engineering.
A proactive, customer‑focused approach with excellent communication skills.
Vetting and checks
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act.
An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
Discover all you need to keep growing
We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities – and the support and tools to help you seize them.
What We Offer
27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years' service)
Up to 6% contributory pension scheme
Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let's impact a better future, together. Apply today.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.