Convatec Overview
Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com.
Role Summary
The primary function of the Strategic Partnership Manager in Advanced Wound Care is to provide value based solutions to drive Convatec growth and profitability to the evolving NHS environment. Through partnership working with key senior clinical and commercial stakeholders across the ICD, the SPM is responsible for gaining market access to the Convatec range of products through the first line inclusion on regional formularies and tenders.
Key Responsibilities
* Maximise territory performance by achieving and surpassing defined sales target and wider performance targets.
* Drive Revenue and Growth through identification and delivery of new opportunities across ICB and Provider landscape.
* Managing territory profitability with responsibility for local profit growth at £ and % level as appropriate.
* Develop and execute comprehensive strategic ICD wide plans aligned to sale objectives and with the goal of increasing revenue and market share.
* Key Account Management activities to build and maintain trusted and valued relationships with ICD C‑suite executives, Senior ICB Leaders, local providers and wider system stakeholders.
* Build deep NHS knowledge and understanding including structures, strategic initiatives, challenges and priorities at a national and local level.
* Clear customer focus of senior clinical and non-clinical customers across ICB wide landscape including but not limited to ICB, Providers, Place based partnerships, PCN and local authority.
* Investigative research to generate insights by understanding the operational, financial and clinical needs, either known or unknown of the customer/organisation and providing a Convatec based solution.
* Build Convatec awareness as a trusted and valued partner for the delivery of safe, effective and innovative wound care solutions to the NHS.
* Work effectively in collaboration across all functions of UKI and wider business to achieve Convatec objectives.
* Development and delivery of solutions to drive value for Convatec and the NHS including value‑based procurement initiatives and commercial growth models.
* Performance tracking and reporting to monitor and analyse sales performance and pipeline.
* Full utilisation of CRM to leverage benefits for account management, targeting and segmentation, analytics and lead generation.
High‑Level Selling Skills
* High‑level selling skills to confidently and competently deliver effective customer calls across a diverse range of customers in complex and high‑level negotiations.
* Excellent communicator able to demonstrate product expertise and the commercial benefits that relate to the ICD.
* Demonstrating understanding of price and profitability in all negotiations to support Convatec UKI P&L.
* Your multi‑role sales experience including direct selling, influencing and customer relationship management.
* High standards approach delivering 100% sales performance on a consistent basis with a proven track record.
* Your ability to manipulate, analyse and interpret data from a variety of sources and through effective decision‑making, planning and implementation delivering superior business results.
* Your appetite to lead projects and to set your own objectives.
* A mix of delivering against both the long and shorter term business goals.
* Strong interpersonal skills and the ability to network both internally & externally.
* Excellent negotiation skills.
* An understanding of the structure, strategies and key priorities of the NHS and up‑to‑date NHS terminology.
* Experience of driving product access within the NHS (community or hospital) to drive demonstrable business growth.
* Experience of working with a wide range of specialist and culturally diverse people, influencing them to get things done.
* Delivery of value‑added business results even within tight deadlines.
* Commercial acumen and financial accountability through managing budgets and resource planning.
* Good working IT knowledge (Microsoft software inc. Excel, PPT & Word) and CRM experience.
* Proficiency in Microsoft software (Powerpoint, Excel, Word, Teams etc.).
* English language is mother tongue or at a high proficiency level both written & spoken.
* Full driver’s licence and ability to work in the UKI.
Qualifications & Experience
* Experience in the NHS or a related healthcare sector.
* Proven experience selling complex medical solutions to senior NHS decision makers.
* Strong understanding of NHS budgets and purchasing processes.
* Ability to build collaborative relationships with clinical and commercial stakeholders.
* Strategic thinking and problem‑solving skills.
* Result‑oriented with a track record of exceeding sales targets.
* Strong communication and negotiation skills.
* Excellent Microsoft Office and CRM proficiency.
* Strong organisational and time‑management abilities.
* High level of professionalism and integrity.
Benefits
Competitive salary & bonus. This is a field‑based role with a company car and approximately 90% customer‑facing. We’re having two openings in the following territories.
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