Job Description
We’re partnering with one of the UK’s leading PBSA providers to recruit a General Manager with responsibility for two student accommodation sites in Cheltenham and Gloucester.
This is a hands-on leadership role where you’ll combine strong commercial drive with people-focused leadership. From maximising occupancy and driving sales, to overseeing day-to-day operations and creating a positive, inclusive student community, you’ll be central to both the commercial success and operational excellence of the sites.
What you’ll be doing
* Lead, inspire and develop on-site teams across both locations, setting high standards and delivering first-class service.
* Drive lettings and sales performance to achieve full occupancy and meet commercial targets.
* Take full ownership of site operations, including facilities management, health & safety, compliance, and supplier performance.
* Manage budgets, P&L, and financial performance, identifying opportunities to increase revenue and control costs.
* Oversee peak operational periods including move-in, move-out, and summer turnaround.
* Build strong relationships with universities, local partners, and stakeholders to enhance the student experience.
* Create a safe, welcoming environment where students feel supported, engaged, and proud to live.
About you
* Proven experience in operations and people leadership, ideally within PBSA, residential property, hospitality, or a similar service-led environment.
* Commercially minded, with confidence in lettings, sales, and financial performance.
* Highly organised, proactive, and resilient, able to balance strategic priorities with day-to-day operational demands.
* A natural leader who can motivate teams, build strong culture, and deliver results across multiple sites.
What’s on offer
* Competitive salary and benefits package.
* The opportunity to take ownership of two established student accommodation sites.
* Career progression with a market-leading PBSA operator experiencing strong growth.
* A role where you can make a genuine impact on both business performance and students’ day-to-day experience.
This is a role for someone who thrives on variety, responsibility, and results - a true operational leader who enjoys combining commercial performance with people leadership and customer experience.