Overview
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application Closing Date: Monday 4th May 2026
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We are also on a mission to empower our business with smart technology; we have launched our AI Academy, providing a tailored AI learning journey for every colleague.
We are Ocado Retail, a market-leading joint venture between Ocado Group and M&S, the world’s largest dedicated online supermarket, ocado.com. We are the brains behind Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
We are looking for a motivated individual who will be responsible for all areas of payroll for the business as well as supporting the central costs team with financial analysis & insight. You will be processing monthly & lunar payrolls for our head office & customer hub teams through our payroll system Cintra and building strong relationships with both internal & external stakeholders to ensure accurate and timely payroll operations. You will also have the opportunity to business partner with heads of department ensuring all people costs are within budget and to identify any opportunities and savings. You will be encouraged to review existing processes and drive continuous improvements across both payroll operations & central costs. The role will report to the Finance Manager.
What You’ll Do
Monthly and Lunar Payroll:
* Checking and processing new starters, leavers & amendments (bonus pay, pay increase, sickness, overtime etc.)
* Checking and processing salary sacrifice schemes and deductions
* Pension processing and support
* Processing family leave agreements
* Preparation of P11d’s and PSA (PAYE Settlement agreements)
* General payroll related queries & supporting the People team with ad hoc queries
* Liaising with accounting team on monthly journals & balance sheet reconciliations
* Managing payroll controls & audit requests
* Support with continued payroll project work & ad hoc analysis
Finance Analyst:
* Business partner with cost centre owners / heads of departments to ensure accurate cost control & forecasting of people costs
* Liaise with the People team to ensure accurate cost centre mappings and people movements
* Raising POs for the Transactional Finance team
* Supporting the Finance Manager to review existing processes and implement improvements
* Drive continuous improvement in financial processes and reporting
Who You Are
* Strong experience of working with monthly & lunar payroll
* Advanced knowledge of payroll processes, regulations and compliance standards
* Knowledge of Cintra Payroll / Sage HR
* Essential understanding of HR policies and processes related to payroll
* Experience working with financial systems (e.g., SAP, Oracle, Hyperion, or similar)
* Strong Excel skills (Vlookup, Pivot tables, Sumifs)
* Excellent communication and interpersonal skills with the ability to collaborate effectively across departments
* Great attention to detail and able to maintain high level of accuracy in their work
* Ability to work independently, prioritise workload, and meet tight deadlines
What’s In It For You
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing team who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.
If that’s not enough to tempt you, you’ll also get access to a range of benefits. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.
Your Application and AI
In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.
Everyone’s welcome
We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.
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