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Housekeeping Supervisor at Pennyhill Park, Bagshot
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Client:
Exclusive Hotels and Venues
Location:
Bagshot, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d43df18d75fb
Job Views:
23
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Job Introduction
In a Nutshell
We're actively seeking a Housekeeping Supervisor to join the team at Pennyhill.
As Housekeeping Supervisor, you will supervise room attendants, ensure rooms and corridors are cleaned to standard, and deliver professional guest service. You will have strong organizational skills and attention to detail, creating a welcoming environment for guests.
Pennyhill is a busy resort with 124 rooms spread over 124 acres.
Role Responsibility
Responsibilities include:
* Assisting in department operations in the absence of the Head Housekeeper.
* Checking and preparing rooms for guest return.
* Spot checking serviced rooms daily.
* Training new room attendants.
* Managing work lists and rotas.
* Attending training sessions.
* Reporting maintenance issues.
* Cleaning and servicing bedrooms as needed.
* Maintaining uniform standards.
* Handling guest requests for amenities and items in rooms.
* Inspecting soft furnishings and carpets for repairs and stains.
The Ideal Candidate
Qualifications and qualities include:
* Experience as a Housekeeping Supervisor in a luxury hotel.
* Knowledge of luxury hotel standards.
* Desire to exceed guest and colleague expectations.
* Proactive approach to improving standards.
* Attention to detail and organizational skills.
* Warm, confident personality.
* Impeccable grooming and flexibility, including weekends and evenings.
Package Description
Benefits include:
* Competitive salary above the Real Living Wage.
* 29 days holiday, increasing with service.
* Discretionary service charge.
* 50% discount on food and beverage.
* Room night discounts across properties.
* Perkz discount scheme and online guides.
* Free meals on duty.
* Recognition and rewards programs.
* Access to training and development.
* Free gym access and classes.
* Commitment to sustainability (B Corp).
* Free media downloads.
* Cycle to work scheme.
About the Company
Our Values
We look for character, friendliness, dedication, and genuine care for guests. We value authenticity, teamwork, extra effort, and heartfelt service.
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