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Citation administrator

Egham
Temporary
Layka Recruitment
£12.21 an hour
Posted: 7h ago
Offer description

Billings Coordinator - Weekly Pay

Bring your IT & Excel expertise to a role where accuracy and data confidence truly matter!
Are you highly skilled in Microsoft Excel and confident working with digital systems? Do you enjoy analysing information, resolving issues, and keeping processes running smoothly? We’re looking for a tech?savvy Billings Coordinator to join our team and play a key role in managing traffic?related correspondence and maintaining accurate, timely records. What you’ll do
In this role, you will use your IT and analytical skills to ensure efficient, accurate processing of all citation?related activity, including:
Managing incoming correspondence and digital records
Processing traffic violations such as parking, speeding, and bus lane penalties with accuracy and speed
Reconciling customer payments using spreadsheets and internal systems
Liaising with customers and local councils to resolve queries and provide clear information
Using data to problem?solve outstanding or overdue payments
Supporting branch teams with systems queries and information requests
Managing timely and accurate invoice data entry
Reducing penalties outside authority timeframes and addressing rejected representations through strong digital accuracy and trackingWhat you’ll bring
We’re looking for someone who is confident using technology every day and can work with precision and professionalism.
Strong Excel and Microsoft Office knowledge, including confident use of spreadsheets, formulas, and digital records management is essential
Excellent attention to detail and accuracy when handling data and correspondence
Great communication skills—both written and verbal—when speaking with customers, councils, and internal teamsWhy this role is perfect for someone with strong IT skills
You’ll thrive here if you enjoy working with systems, solving problems using data, and keeping digital processes efficient and accurate. Your Excel skills will be used daily—whether analysing payments, tracking penalties, or ensuring correspondence is logged correctly

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