NXTGEN are pleased to be partnering exclusively with a leading Norwich-based business to recruit a talented Credit Controller. This is a fantastic opportunity to join a company renowned for its strong culture, where teamwork, collaboration and togetherness run through everything they do. With a supportive environment that empowers people to take ownership, you'll be stepping into a role where you can truly make an impact by reducing aged debtors and improving cashflow, playing a key role in the ongoing success of the business. As the Credit Controller, you will take full responsibility for the day-to-day credit control cycle. This is a role where your proactive approach and eye for detail will be crucial in safeguarding financial health, building strong relationships with customers, and ensuring cashflow remains consistent and reliable. Key Responsibilities include: Proactively monitoring customer credit requirements and managing company credit risk. Ensuring customers pay within agreed credit terms, actively chasing debtors via phone, email, and letter. Processing all sales ledger transactions, including receipts, invoices, credit notes, and reconciliations. Distributing accurate and timely customer statements and other credit control documentation. Investigating and resolving invoice queries, liaising closely with customers to maintain strong working relationships. Maintaining credit insurance systems and liaising with insurers t...