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Clinical support worker

Wrenthorpe
Mid Yorkshire Teaching NHS Trust
Clinical support worker
Posted: 18h ago
Offer description

Overview

To work as a member of the team delivering a high-quality MRI service within Radiology. The service comprises scanners located at Pinderfields Hospital, Wakefield; Dewsbury & District Hospital; Pontefract General Infirmary and the new Wakefield Community Diagnostic Centre.

To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures. To undertake administrative and patient care duties to enable a patient focussed service. The post holder is required to rotate across administrative and patient care functions. The postholder is required to keep confidential all information and documentation relating to either a patient, a member of staff or service business, which he/she comes into contact with. All staff are expected to respect the requirements of the Data Protection Act 1998, as this incorporates the need for a high standard of data quality, confidentiality and information security.

We are a four-site trust with locations at Pinderfields Hospital (Wakefield), Pontefract Hospital, Dewsbury & District Hospital, and the Wakefield Community Diagnostic Centre. As part of your role you will be required to work across all four sites on a rota basis covering long days, weekends and bank holidays.


Responsibilities

* Carry out administrative duties to support departmental targets and ensure compliance with standard operating procedures.
* Undertake administrative and patient care duties to enable a patient focussed service.
* Rotate across administrative and patient care functions as required.
* Protect confidentiality of information and documentation relating to patients, staff and service operations; adhere to data protection and information security requirements.
* Demonstrate good team membership skills, act diplomatically in sensitive situations involving patients or staff, be punctual and follow instructions accurately.


Responsibilities – Site Coverage

* Work across four sites (Pinderfields Hospital, Pontefract Hospital, Dewsbury & District Hospital, Wakefield Community Diagnostic Centre) on a rota basis to cover long days, weekends and bank holidays.


Qualifications and attributes

* Excellent organisational and interpersonal skills with a commitment to continuous improvement and helping others develop within the department.
* Ability to work effectively in a team, maintain patient confidentiality, and handle sensitive situations diplomatically.
* Willingness to rotate across administrative and patient care functions and across all four sites.


Benefits and environment

As a member of the team you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more. Our values emphasise caring, high standards, improvement and respect. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.

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