Overview
Temporary Branch Assistant Location: Aberystwyth. We are seeking a motivated and customer-focused Branch Assistant to join our busy branch team.
This is a hands-on role within a fast-paced trade and retail environment, supporting daily branch operations while delivering outstanding customer service.
Responsibilities
* Greet and acknowledge customers promptly
* Serve customers efficiently both face-to-face and over the telephone
* Resolve customer queries effectively
* Assist customers with loading purchases where appropriate
* Accurately pick materials for deliveries, collections, and stock transfers
* Identify and report faulty or damaged goods
* Assist drivers with loading company vehicles
* Check materials for quality and quantity
* Operate fork trucks safely (where trained and certified)
* Support stock accuracy and inventory management
* Assist with weekly and annual stock takes
* Support merchandising and store layout changes
* Promote and sell products to maximise margins and profitability
* Process sales and credit transactions accurately
* Take responsibility for cash and account transactions
* Forward sales leads to relevant team members
Qualifications
* A proactive, team-oriented approach
* Good attention to detail and accuracy
* Ability to work in a physically active role
* Forklift certification (desirable but not essential)
* A reliable and flexible attitude
Benefits
* Profit Share Bonus Scheme
* Online discount portal including money off retail brands and holidays
* Employee Care Helpline and access to a digital GP
* Staff discount scheme
* Death in Service benefit
* Formal training and career progression opportunities
Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary: NMW
If you are enthusiastic, dependable, and ready to contribute to a busy branch environment, we would love to hear from you.
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