Skills
The Specialty Secretary forms the operational link between the Consultant Team, the service and the patient and will be expected to undertake the following key skills and competencies:
* To develop an in depth knowledge of all aspects of the Consultant's role, liaising with professional bodies where medical staff have additional roles and special interests.
* To apply knowledge of patient administration systems and Microsoft office products for updating/extracting patient information to support the patient pathway, as appropriate.
* To be discerning in all aspect of the secretariat role, exercising independent judgement and initiative, as appropriate.
* To be an effective communicator at all levels of the organisation and when dealing with external clinical stakeholders and exercising tact, sensitivity and discretion when dealing with patients and their relatives.
* To be a team player, cross covering colleagues, acting as mentor to new staff members and supervising junior admin staff, where appropriate.
To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
For further details / informal visits contact: Name: Sarah Green Job title: Office Manager Email address: Telephone number:
Or
Linda Austin