Customer Experience Team Member
Location: Bath
Salary: £25,163 - £26,681 per annum (depending on experience), plus bonus and benefits
Hours: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between 7am and 10pm. Weekends will be required on a rota basis.
The role
Join Unite Students and thrive in a friendly, inspiring team! Be recognized for your true, talented self. Enrich lives through meaningful interactions and make a real impact. From assisting a locked-out student to recommending restaurants or organizing welcome events, the Customer Experience Team Member role is highly varied. No two days will be the same!
Responsibilities
* Providing a welcoming front-of-house reception service
* Conducting flat viewings, inspections, and leading sales conversations
* Planning and running events for students
Candidate requirements
* A caring, warm personality with a positive attitude
* Excellent communication skills; comfortable chatting with students and answering questions
* Strong time management and organizational skills
Benefits
* Discretionary annual bonus sharing company success
* 25 days' paid holiday plus an annual holiday buying scheme and 5 additional days for long service
* Generous pension scheme with employer contributions between 5% and 11%
* Health and wellbeing support including Healthcare Cash Plan, Employee Assistance Programme, Wellbeing platform, and Gym benefit
* Enhanced Family Leave: 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
* Additional benefits: ShareSave scheme, Employee Life Assurance, discounts portal, and more
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 company and the UK's largest provider of purpose-built student accommodation, with over 70,000 students across 23 university towns and cities. We are committed to developing diverse and inclusive teams, driven by our values and culture.
Our values
Instinctive inclusion: We strive to ensure inclusion is integral to who we are.
People make us: Employees, students, and neighbors contribute to thriving environments.
Our commitment
We embrace individuality and focus on creating a collaborative culture where everyone can belong. Rated Gold Investors in People, we provide excellent learning and development opportunities. We aim to build a home for success for both our employees and students.
Safeguarding
All new employees will undergo a basic criminal record check prior to employment at their own cost. Employment is contingent upon a satisfactory check result.
Application process
If this role excites you, we look forward to your application! Please enter your name and your friend's email address and click send.
#J-18808-Ljbffr