Who You Are You are a strong leader with the ability to inspire and motivate a team towards achieving excellent performance. You possess significant experience in managing a busy, frontline public housing service or similar, with deep knowledge of housing management law, private leasing schemes, hostels, and emergency accommodation. Your commitment to personal and professional development, combined with your innovative thinking, equips you to handle complex information and negotiate successful outcomes. You have a customer-focused approach and excel in building relationships with partners to deliver excellent service. What the Job Involves As the Temporary Accommodation Team Manager, you will lead and manage the Temporary Accommodation Team, ensuring high performance and strategic delivery of services. Your role includes managing hostels and temporary accommodation, ensuring compliance with health and safety standards, minimizing voids and rent loss, and managing relationships with service users and housing providers. You will support the strategic development of accommodation services and manage the emergency out-of-hours rota. Your responsibilities also include overseeing budget management, implementing performance monitoring, coaching staff, and leading on service improvement initiatives. You will engage with communities and partners to promote social inclusion and optimize access to appropriate temporary accommodation solutions. Skills Strong leadership and motivational skills Excellent analytical and numerical skills Effective negotiation and communication abilities Proficiency in managing complex information and making strategic decisions Comprehensive knowledge of housing management law and safety obligations Ability to manage budgets effectively Strong customer service orientation Proven ability to manage Health & Safety risks Innovative problem-solving capabilities