Job Description
About Awdry Law:
Established in 1750, we are an award-winning firm having been presented in the past with the Law Society’s Excellence Award for Innovation and two awards for excellent customer service. From our offices in Devizes, Chippenham, Marlborough, Royal Wootton Bassett and Swindon. We serve clients in Wiltshire, Berkshire, Hampshire, Somerset, Gloucestershire, Bath, London, and throughout the UK. We provide a comprehensive range of first-class legal services for individuals, families, and businesses.
Our purpose is to provide excellent client service and exceed expectations by being dynamic, inspiring and proactive; client service is at the heart of everything we do. We have a fantastic group of people who work hard, are dedicated and demonstrate great commitment, so in return for aiming towards these standards we will back you, help you to improve and support you in reaching your full potential.
Job Purpose:
To work within the highly successful Private Client team managing a mixed and varied caseload but primarily Wills, LPAs, and Probate. The successful candidate will be used to working with high volumes of work whilst being able to deliver excellent client service.
Responsibility for: -
· Servicing and further developing a “book” of Private Client work.
· Identifying improvements and to plan innovatively for better service delivery.
· Developing and maintaining strong & profitable client relationships, critical to the success of the department.
· Delivery of fee income targets
· Commitment to the Practice Management Standards of the Profession to include but not exhaustively, the SRA, Law Society, Lexcel, and IIP.
ESSENTIAL AND DESIRABLE SKILLS, EXPERIENCE AND QUALIFICATIONS
Essential
· Extensive experience of a wide range of Private Client work
· Experience of working at pace and with a technical caseload
· To have the ability to remain calm, polite, and focused when dealing with difficult situations
· To have outstanding communication skills both verbal and written
· A high level of attention to detail
· The ability to build relationships and work collaboratively with all employees
· To enjoy a varied workload and working at pace
· The ability to make sound decisions, taking ownership when required.
· To present in a professional manner
· To be motivated, self-sufficient and to have excellent time management skills
· To demonstrate flexibility in approach
· To have excellent IT skills including Microsoft packages.
· Must have full UK driving license and own transport.
This Job description is not intended to cover all aspects of the role. You may be required to complete other tasks that are in keeping with the general nature of the position.
If you are interested in applying for this position, please send your CV to recruitment@awdry.law or alternatively post your CV to: Lee Leonard, HR Manager, Awdry Law, 38 Market Place, Chippenham, Wiltshire, SN15 3HT.
Please advise us in your application if you require any reasonable adjustments to enable you to attend an interview.