Are you a detail-oriented, highly organised, and passionate about delivery exceptional customer service?We are seeking a Settlement Officer (Motor) to join our dynamic team and contribute to the smooth settlement of payment packs with insurers.As a Settlement Officer, you will have the opportunity to liaise with both internal departments and external stakeholders including solicitors, utilising your superb communications skills and attention to detail.Key Duties:
* Chase settlement of payment packs with insurers.
* Liaise effectively with internal teams and external companies, maintain clear communication channels.
* Utilise a bespoke database system and showcase your sound computer knowledge.
* Demonstrate first-class organisational skills in managing tasks efficiently,
* Uphold our commitment to superb customer service, ensuring all interactions are handled with professionalism and enthusiasm.
Key Attributes Required:
1. Ability to multitask effectively, dealing with a variety of tasks efficiently.
2. Excellent negotiation skills to navigate settlement discussions successfully.
3. Meticulous attention to detail to ensure accuracy in all aspects of work.
4. Approach tasks with a calm and methodical demeanour, even under pressure.
5. Prioritise task effectively to meet deadlines and achieve objectives.
6. Thrive in a collaborative team environment, demonstrating flexibility...