Role Purpose
The Project Coordinator - Supply Chain Development, provides high-quality administrative, operational, and technical project coordination support to the Associate Director of Supply Chain Development. The role supports delivery of supply chain transformation initiatives, working closely with the Buying/Merchandising, Technology and Supply Chain functions, to deliver change and continuous improvement. This position requires strong organisational capability, attention to detail, and comfort working across multiple digital tools, PM systems, and cross-functional teams.
Key Accountabilities
1. Administrative & Operational Support
· Manage complex calendars and meeting scheduling
· Prepare professional documentation including presentations, reports, and executive communications.
· Process expenses, invoices, and other administrative workflows in accordance with policy.
· Maintain structured filing systems, templates, governance documentation, and process standards.
2. Stakeholder & Communication Support
· Serve as a primary point of contact for internal and external stakeholders on behalf of the Associate Director.
· Prepare meeting agendas, minutes, action summaries, and project communication materials.
· Support coordination of workshops, sprint sessions, governance meetings, and training events.
· Ensure clear, concise, and timely communication across functions.
3. Tech Project Coordination
· Support the planning, tracking, and delivery of supply chain development projects using Agile, Waterfall, or hybrid methodologies.
· Maintain project plans, sprint boards, roadmaps, and action logs using recognised tools (, Jira, MS Project).
· Coordinate Agile ceremonies, including stand-ups, sprint reviews, retrospectives, and backlog refinement sessions.
· Support backlog management by capturing user stories, acceptance criteria, and change requests.
· Assist in identifying and tracking project risks, issues, dependencies, and milestones.
· Coordinate with cross-functional teams (Supply Chain, IT, Buying, Merchandising, Finance) to ensure timely delivery of project components.
· Support system-related initiatives, including requirements gathering, user acceptance testing (UAT), and change management activities.
· Maintain accurate project documentation and version control aligned with PMO governance.
4. Data, Reporting & Analytical Support
· Collect, validate, and analyse data to support supply chain and transformation initiatives.
· Prepare reports, summaries, and presentations for steering groups and executive forums.
· Identify opportunities for process improvement and digital automation.
Required Qualifications, Skills & Experience
· Experience in an administrative, project support, or coordination role, ideally within Technology, Merchandising and Supply Chain environments.
· Strong organisational and time management skills with the ability to manage multiple priorities.
· Excellent written and verbal communication skills.
· High proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word).
· Ability to work confidently with digital systems and project management tools.
· Strong attention to detail and proactive problem-solving abilities.
· Ability to manage confidential information professionally.
Preferred Skills & Attributes
· Experience supporting tech project delivery and working with business and tech teams.
· Practical use of tools such as Jira and MS Project.
· Understanding of Agile concepts (sprints, user stories, backlog management, ceremonies).
· Familiarity with Retail Supply chain and Merchandising processes.
· Exposure to digital transformation or system implementation projects.
· Adaptable, proactive, and eager to learn new processes, technologies, and methodologies.