Contractor Care Manager
As a Contractor Care Manager within Next Ventures’ Legal Team, reporting to the Head of Contracts & Compliance, you will manage the legal, compliance, and operational lifecycle of contractors within your portfolio.
Working closely with Sales Consultants, Sales Directors, and Back Office teams (Pay & Bill, Credit Control and Accounting), you will ensure contractors receive a high-quality experience while maintaining strong legal and compliance standards. This is a 360 role combining compliance expertise, relationship management, and commercial awareness within a fast-paced global recruitment business.
Key Responsibilities
* Manage the end-to-end contractor lifecycle, from onboarding through to assignment completion.
* Act as the primary contact for contractors and Sales Consultants on legal, compliance, and operational matters.
* Build strong working relationships with consultants and Sales Directors.
* Collaborate with Pay & Bill, Credit Control and Accounting teams to ensure accurate contract setup, invoicing, and resolution of payment queries.
* Maintain accurate contractor data and produce regular reporting and forecasts for senior stakeholders and Board updates.
* Support process improvements, new tools, and system integrations across Legal and Accounts.
* Monitor regulatory and compliance changes and ensure company documentation remains aligned with current legislation.
What Success Looks Like
* Contractors receive a professional and consistent experience.
* Sales teams are well supported on legal and compliance matters.
* Strong collaboration across Legal, Pay & Bill and Accounting teams.
* Accurate, timely reporting that supports business decision-making.
* Continuous improvement of scalable legal and compliance processes.
Qualifications
* BA / BS / LLB from a leading university.
* Experience in a legal, compliance, or contract-focused role.
* Exposure to contract recruitment compliance (desirable).
* Strong commercial awareness and ability to balance risk with business needs.
* Excellent communication, organisation, and relationship-building skills.
* Proven ability to manage deadlines and multiple priorities.
* Strong ownership and accountability for workload and outcomes.
Technical Skills
* High proficiency in Microsoft Word and Excel.
* Experience with Timesheet Portal or similar accounting systems is advantageous.
Apply to find out more!