About the role
Due to the nature of this role, we require all applicants to be over 18 to apply
At a Glance
* Contract Type: Permanent
* Location: Bracknell
* Salary Range: £20,389.00 - 22,500.00 per annum
* Partnership Level: 10
* Hours: 7:00am-14:30pm 5 days a week. Monday to Friday. You will be based in Taylor House and West Warehouse
Job Requirements
We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.
A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene.
The successful candidate will openly demonstrate a passion for food service and is motivated to deliver sales and cost targets.
Key Responsibilities
* Take delivery of food stock and distribute as and where required.
* Heavy lifting and carrying of food products and ingredients in a safe manner.
* Stock rotation and storage management.
* Clear waste as appropriate, with consideration for H&S and environmental impacts.
* Assist in the basic preparation of food products.
* Managing the emptying of bins, waste and recycling in the kitchen.
* Collecting and washing pots, pans and utensils.
* Helping Chef's keep areas clean and organised.
* Provide a great level of service and consistently promote products to customers.
* To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.
* Monitor and reduce wastage through correct ordering and record keeping.
* Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards.
* To resolve customer queries or complaints at the first point of contact.
* Full compliance with John Lewis Partnership Catering policies and legislation.
* Full compliance with Health and Safety Regulations.
* Carry out due diligence tasks and keep accurate due diligence checks and records.
* Ensure the vending operation delivers outstanding service to meet Partners needs.
* Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order.
* Ensure food safety requirements are maintained.
Essential skills you'll need
* Food Safety Level 2 (or happy to undertake training).
* Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality.
* Demonstrate initiative.
Desirable skills
* Food Safety Level 3.
Benefits of the Partnership and the role:
* Full‑time working holiday entitlement 22 days holiday, plus public and bank holidays.
* Excellent work‑life balance, including focus on well‑being and flexible working and our marketing leading equal parenthood leave policy.
* Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and after three years' service you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not.
* Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You can also nominate someone you live with to share your discount.
* Simple cycle to work support scheme.
* Exclusive hotels in some of Britain's most beautiful areas; once you’re with us for three months you can explore them.
* Learn more about our extensive range of exciting benefits at https://www.jlpjobs.com/about/benefits/.
Next Steps
* The application form consists of a CV upload followed by application questions. Refresh the page each time you complete a task to ensure you complete everything required.
* Once submitted the next step, if successful, is likely a first‑stage interview.
* Let us know if you need any adjustments to support the recruitment process.
* Thanks for your patience and interest in joining JLP.
About The Partnership
We're the largest employee‑owned business in the UK and home of John Lewis and Waitrose. We are Partners, driven by our purpose to build a happier world.
We’re ruthlessly focused on being brilliant at retail, innovating, adapting and diversifying. Never undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.
As Partners we all share responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership where we belong, embracing differences and creating an environment where we can thrive.
Important points to note:
Some roles are subject to pre‑employment vetting, including DBS checks. If required, you’ll be informed during the recruitment process and we encourage you to complete any vetting documents quickly.
We want all Partners to have a good work‑life balance and support flexible working, which may mean flexible or compressed hours, job sharing or shorter hour contracts. Discuss this further with the hiring manager during your interview.
#J-18808-Ljbffr