Length of employment: Job Summary: Are you an experienced Technical Lead? Do you want to be part of a team that provides services and support to over 20 million people and is responsible for over 730 million benefit payments each year totalling £270 billion? We are embarking on an ambitious transformation programme to reimagine and make best use of emerging future technologies in the banking industry to ensure that people who get paid by DWP receive the right amount of money, at the right time into the right bank account. As a Senior Technical Lead, you will be accountable for application development and coordinate technical teams to create and maintain products and services for DWP. Utilising Technical expertise in multiple domains to develop technical product roadmaps and manage product lifecycles ensuring full alignment with DWP Strategy. You will provide technical input into business discussions to direct wider DWP strategy as required based on their deep technical experience in areas such as package implementation, package configuration, customisation and integration, and solution architecture. Job Description: As a senior Technical Lead, you will: Provide a deep understanding of package implementation in Payments, Accounting and Financial Reconciliation. Provide technical input into business discussions to direct wider DWP strategy as required based on deep experience in areas such as COTS package selection, package implementation, package configuration, customisation and integration, solution architecture and experience of utilising externally hosted services. Utilise expertise in government payment journeys to develop technical product roadmaps based on the use of packaged solutions integrated to custom applications. Utilise expertise in the implementation of externally-hosted services for Payments and Accounting. Coordinate technical teams to create and maintain products and services for DWP and also deliver against roadmaps and plans. Manage product life cycles ensuring full alignment with DWP Strategy and non-functional requirements. Support work on critical digital services working across public cloud, On Premise hosting environments and externally hosted services. Lead governance and assurance submissions on technical designs for packaged solutions and engage with key stakeholders to secure input and support for subsequent approvals. Gather a range of information from different sources and stakeholders to ensure effective decision making, clearly demonstrating a balanced approach to conclusions and recommendations. Especially by advising senior DWP stakeholders on the development of DWP technical strategy including viability of improvements, estimated timescales and means needed to implement agreed strategy. Review existing services and trends in industry to identify areas of improvements and formulate plans to deliver enhancements to enable the development, configuration and management of a quality service. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave - at least 25 days on entry, increasing up to 30 days over time (pro-rata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more. This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Salary Information Pay for this role is from £72,664 to £77,740. The maximum salary for the grade is £77,740, however a Digital Allowance of up to £12,255 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview. Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater. When giving details in your employment history and personal statement you should highlight your experience in line withessential criteriabelow: Lead criterion - Extensive experience in a range of package implementations in a large-scale organisation, clearly demonstrating depth and understanding of complex requirements and how the packaged solution is designed, configured and tested to meet those requirements. Proven track record in gathering a range of information from different sources and stakeholders to ensure effective decision making, clearly demonstrating a balanced approach to conclusions and recommendations. Strong working knowledge and experience in reviewing existing services and external industry trends to identify areas of improvement and formulating plans to deliver enhancements to enable the management of a quality service. Detailed working knowledge and a deep understanding of the design, implementation and operation of shared service payment and accounting solutions based on packaged solutions. significant experience and a deep understanding of large-scale payment journeys, payment processing, related accounting processes and use of packaged solutions to deliver payment, accounting and reconciliation functionality. If you would like to learn more about the role, please contact Richard.hanley@dwp.gov.uk. Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria. 3. Personal statement - up to 1250 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. Further details around what this will entail are listed on the application form. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. An initial sift will be conducted using the lead criterion stated above. Candidates who pass the initial sift will progress to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form. Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. If your employment history/personal statement contains any personal details your application will be withdrawn. We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective. Stage 2: Interview If you're successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria. You will be asked to do a 10 minute presentation on a specific topic. Further details will be provided to candidates invited to interview. Interviews will take place from early August 2025. Interview dates to be confirmed. Further information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period o f 6 mo nths from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the "Reasonable Adjustments" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback