What you’ll do as our Presales Solutions Architect:
* Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know-how that helps close deals.
* Design tailored LAN & WAN solutions that fit perfectly with our product set.
* Support customers throughout the process, offering clear, confident guidance - avoiding unnecessary jargon or complexity.
* Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny.
* Collaborate across teams - Sales, Service Delivery, and Account Management - to win new business, support renewals and keep current customers happy.
* Track and manage activity in our CRM and contribute to a pipeline worth over £1m Gross Margin each year.
* Optimise every solution so it’s profitable, reliable, and built to deliver long-lasting value.
What you’ll bring to the table:
* 2-5 years experience as a Presales Solutions Architect (or similar) working closely with customers in the sales cycle.
* A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt.
* Proven chops in network design, bespoke customer solutions and documentation.
* WAN know-how: Leased Lines, Carrier Ethernet, EFM, xDSL.
* LAN knowledge across DC, core, aggregation, and access layers.
* Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation.
* Wi‑Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers.
* Strong communication skills - you know how to talk to humans, not just switches.
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