Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Our mission is to inform, engage, and transport audiences to new worlds through our vast portfolio.
Join us and discover career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive.
Our studios are among the world’s leading motion picture and television production facilities. The heart of our success lies within our Studio Operations group, which encompasses soundstage rentals, events, design, culinary, construction, landscaping, and more. Whether hosting unforgettable studio tours or creating optimal workspaces, our teams lay the foundation for memorable experiences.
Your New Role...
We’re thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter. This role focuses on show systems, lighting, and sound, ensuring our visitors have an unforgettable experience.
This is a twelve-month fixed-term contract position, where you’ll take on frontline Duty Technician responsibilities, responding to the day-to-day technical needs of the attraction while delivering top-notch customer service to our visitors and internal teams.
Your Role Accountabilities...
* Setup, operate, maintain, troubleshoot, and control all aspects of industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.
* Deliver all technical and exhibition-related maintenance requirements within agreed schedules and standards.
* Assist with the delivery of live events as needed.
* Ensure public and staff safety at all times.
* Monitor the protection of assets and equipment to maintain quality and reliability.
* Comply with internal health and safety regulations and working practices.
* Maintain effective communication across departments, including Visitor Experience, Studio Facilities, and Corporate Archive.
* Collaborate as part of a technical project team for themed feature development, installation, and maintenance projects.
* Contribute to the day-to-day operations of the WBSTL and be part of the Visitor Services team, covering weekends, evenings, and school holidays on a shift pattern.
Qualifications & Experiences...
* Proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry.
* Knowledge of live event production and relevant audio-visual skills.
* Experience with installed audio-visual show systems, including fault finding and troubleshooting.
* Basic carpentry and maintenance skills, with a good working knowledge of workshop environments.
* Experience in an operational and customer-facing environment with significant public interaction.
* Proven IT skills, including a sound knowledge of Microsoft Office and associated packages.
* Basic knowledge of IT switch networks and IP-based control systems.
Working Pattern
This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, with times ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule.
Additional Information
On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. This transition offers an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands.
Onsite Working: This role is advertised as onsite, meaning all working hours and days will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary for business needs, with reasonable notice.
How We Get Things Done…
At WBD, our guiding principles are the core values by which we operate. We encourage you to explore these values and how they resonate with you during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives, backgrounds, and experiences. We are an equal opportunity employer and consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.
If you’re a qualified candidate with a disability and require adjustments during the application process, please visit our accessibility page for instructions on submitting your request.