Support Worker Location: Bristol Contract: 0 - hours Contract Hours: 37.5 per week Salary: £16 per hour Are you passionate about supporting children and young people through challenging times? This role offers the opportunity to make a genuine difference within a small, specialist residential service that provides trauma-informed, child-centred care to young people with complex emotional, mental health, and behavioural needs. About the client Kiwi Childrens Services is a specialist provider supporting children and young people with complex mental health, emotional, and behavioural needs. Their services are rooted in a trauma-informed, child-centred approach, offering a safe and nurturing environment where young people can stabilise, rebuild trust, and develop confidence. Through consistent care, structured routines, and access to specialist interventions and therapies, Kiwi Childrens Services focuses on achieving meaningful, long-term outcomes for every young person they support. The team works closely with families, education providers, and external professionals to ensure care is holistic, collaborative, and tailored to individual needs. About The Role As a Childrens Support Worker, you will provide day-to-day care and emotional support, helping children and young people feel safe, understood, and valued. You will work within a residential setting operating on a 24-hour rota, including weekends, with shifts typically lasting 12.5 hours. You will support the creation of positive routines and meaningful experiences, encourage educational engagement, and contribute to care planning, reviews, and key-work sessions. Working closely with therapists, schools, families, and other professionals, you will play a vital role in supporting stability, confidence, and long-term positive outcomes. This is a dynamic and rewarding role where no two days are the same — from shared activities and outdoor time to being a calm, consistent presence during difficult moments. You do not need to be perfect, but you do need to be patient, resilient, and genuinely caring. Key Responsibilities Provide consistent, child-centred care and emotional support Promote safety, wellbeing, and positive daily routines Act as a key worker when required and contribute to care plans and reviews Support educational development and engagement Work collaboratively with therapists, schools, families, and external professionals Maintain a trauma-informed, nurturing, and structured environment About You Experience working within childrens residential homes Experience supporting children and young people with complex or challenging behaviours At least 12 months experience in a caring or support role Level 3 Health & Social Care qualification (desirable) Ability to remain calm under pressure and think on your feet Strong communication and listening skills Confidence working independently and as part of a team Professional approach to reviews and multi-agency meetings Ability to engage, motivate, and inspire children and young people Ability to speak or understand Polish is desirable but not essential Full UK driving licence preferred but not essential Benefits Employee Assistance Programme Retail Discount Scheme Workplace Pension Scheme Gym and Cycle to Work discounts Health Cash Plan Four additional wellness days per year Extra holiday day on your birthday Group Life Insurance Group Critical Illness Cover Income Protection Cover Paid volunteering days (Time2Give) Paid sick leave Paid care days for family and personal health needs Apply Now If you are a caring, resilient, and child-focused individual looking for a role where your presence truly matters, we would welcome your application. Please submit your CV via the application portal. Applications will be reviewed on an ongoing basis, and shortlisted candidates will be contacted to discuss next steps. At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required. Support Worker – Changing Young Lives, One Day at a Time Wootton Park, Bristol | 1-Bed Specialist Children’s Home Kiwi Children Services Do you believe every child deserves to feel safe, understood, and empowered to succeed? Do you bring energy, creativity, and compassion - even when things get challenging? If yes, this could be the role for you. About Us At Kiwi Children’s Services, we support children and young people with complex mental health, emotional and behavioural difficulties. Our small, specialist home offers a calm, nurturing environment where young people can stabilise, heal, and grow. We work in a trauma-informed, child-centred way, offering specialist interventions, access to therapies, and high-quality support. Our aim is simple but powerful: to help young people feel safe, build confidence, and achieve positive outcomes for their future. From cooking meals together, getting outdoors, playing sports, or being a calm and consistent adult during difficult moments - your presence will matter. What the Role Looks Like Providing day-to-day care and emotional support Creating positive routines and meaningful experiences Supporting educational development and opportunities Acting as a key worker when required Contributing to care plans, reviews, and meetings Working collaboratively with therapists, schools, families, and professionals Being active, energetic, and child-focused - no two days are the same. You don’t need to be perfect - you need to be patient, resilient, and genuinely caring. You’ll ideally have: At least 12 months’ experience in a caring or support role Level 3 Health & Social Care qualification (desirable) Full UK driving licence (preferred, not essential) Polish language skills (advantageous) Strong communication and listening skills The ability to stay calm and think on your feet Confidence to work independently and as part of a team Professionalism in reviews and multi-agency meetings The ability to engage, motivate, and inspire young people Why You’ll Love This Job? Because this isn’t just a job - it’s a chance to make a real difference. You’ll be supported, not just expected to cope. You’ll work within a reflective, supportive team with access to guidance, training, and therapeutic input. You’ll grow professionally. Develop skills in trauma-informed care, autism, mental health, and complex behaviours, with opportunities to progress.